FAQ

Questions from the floor and the inbox

Straight answers about what RoboDrive builds, how pilots run and what we deliberately leave to other specialists.

RoboDrive team standup in the control bay reviewing sprint priorities
Is RoboDrive a toy-robot shop, a financial robo-advisor, a self-driving-car maker, or a robotics course?

NO. We are a robotics-autonomy AI studio that designs and delivers perception, motion, manipulation and safety integration for robotics and automation organizations, always with an engineer in the loop. We do NOT sell consumer or toy robots, are NOT a financial robo-advisor, do NOT ship a self-driving-car product, and do NOT sell courses — and we NEVER build weapons or surveillance. "Robo" means robotics; "Drive" means motion and momentum. We do not guarantee safety, uptime or specific outcomes; robotics carries real-world risk and requires testing and human oversight.

What is a robotics pilot at RoboDrive?

A pilot is a time-boxed engagement — typically four to eight weeks — with defined success metrics agreed before build starts. We instrument your parts or simulate your lane conditions in the control bay, iterate on Cluster A perception or Cluster B motion software, and finish with acceptance evidence you can present to leadership. Pilots are designed to de-risk a larger deployment, not to run indefinitely without milestones.

Do you supply robot hardware?

We advise on arm, sensor and AMR selection and can procure on your behalf as a pass-through line item, but we are integrators first. Our value is calibration rigour, software architecture and commissioning — not competing with OEM catalogues on hardware margin.

Which middleware and platforms do you use?

ROS 2 is our primary stack for new autonomy work. We also integrate with vendor-native controllers, PLC tags, MES events and existing SCADA where that is the maintainable path for your team. Architecture decisions are documented so you are not locked into tools your staff cannot support.

How do CAD pricing ranges on the Services page relate to final quotes?

Published ranges cover typical pilot and retainer scopes in the Greater Toronto Area. Final quotes depend on part variability, sensor count, safety category, travel, and acceptance test complexity. We issue a written statement of work before billing begins; change orders require your approval.

Can you work outside Ontario?

Yes. GTA site visits are routine. Projects elsewhere in Canada or the United States are scoped with explicit travel and remote-support assumptions. Time zone overlap and secure remote access must be agreed with your IT team upfront.

What deliverables do we keep after a project?

Source code and configuration in your repositories where contract terms allow, calibration procedures, operator runbooks, fault recovery cards, KPI dashboards and architecture decision records. We train your maintenance and quality contacts during handover — not only engineering management.

Do you guarantee uptime or zero defects?

No. Robotics AI outcomes depend on site conditions, material variance, operator discipline and equipment health. We contract to specific acceptance metrics for the agreed scope and document limitations plainly. Ongoing performance requires your operational ownership; retainers are available for continued tuning.

How do we start?

Submit the contact form with a brief description of your station or fleet, target cycle time and timeline. We schedule a scoping call within two business days and recommend a pilot, feasibility sprint or retainer — including cases where we believe robotics AI is not the right investment yet.

What should we prepare for a scoping call?

Cycle-time estimates, photos or video of the station, part variability notes, existing controls architecture and any safety category requirements accelerate the conversation. NDAs are available if you need to share proprietary geometry or throughput data before a formal proposal.

Does RoboDrive offer training?

We provide operator and maintenance training as part of commissioning — runbooks, fault recovery drills and calibration refreshers. We do not sell standalone online courses or certification programs; learning happens on your hardware with your team present.

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